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Lufthansa Industry Solutions

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The range of solutions and products by Lufthansa Industry Solutions is as diverse as its customers’ projects. For example, for our customers, we have connected forklifts using sensors, consolidated a clinic’s SAP landscape, modernized a carmaker’s car configurator, and equipped a cruise ship with a new IT infrastructure.

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EWE NETZ Uses AI to Speed Up Customer Service

An AI-powered Smart Assistant brings together knowledge, delivers precise real-time answers, and takes pressure off EWE NETZ’s customer service team.

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A smartphone is used to capture a finding on a turbine blade.

Lufthansa Technik Digitalizes APU Repair and Maintenance Process

From Capturing Findings to the Report: LHT pools APU shopfloor data in one app and automates the creation of extensive reports.

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A person is using VR goggles to simulate a warehouse or logistics environment. The virtual environment is displayed on a monitor, and a Lufthansa Cargo eVo banner is visible in the background.

Lufthansa Cargo Makes New Workplace Tangible with VR

Hundreds of Lufthansa Cargo employees used Centeract Virtual Reality to familiarize themselves with their future workplace before official opening.

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A man is standing at a seat in the airplane cabin, holding a tablet in his hands. On the tablet, you can see the seat as if through a camera.

Lufthansa Airlines Digitalizes Cabin Inspections

The Centeract Issue App facilitates digital recording and pinpoint documentation of defects in aircraft cabins.

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AI voice chatbot relieves pressure on Sparda-Bank München call center

An AI voice chatbot guided Sparda-Bank München customers through an IT migration with step-by-step instructions for new processes and apps.

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EMO-TRANS develops ESG strategy with LHIND

Sustainability consulting and ESG software: together with LHIND, the logistics service provider zeroed in on sustainability – despite reporting exemptions.

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Collaboration yields integrated sustainability management

From carbon management to CSRD reporting, LHIND helped the NETZSCH Group to implement its ambitious ESG strategy.

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Lufthansa Cargo automates processing of email booking requests

Thanks to intelligent process automation (IPA), Lufthansa Cargo is now able to process manual booking requests automatically.

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Efficient waste management: WILLERSINN Group introduces Smart Waste solution

IoT sensors provide valuable data on waste containers – allowing the WILLERSINN Group to optimize its collections and cut its CO2 emissions.

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Reference: Artificial intelligence enhances customer service in the BDAE Group

Modern AI technology automates and accelerates document processing for the international health insurance provider BDAE.

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