Successful TISAX assessment

Lufthansa Industry Solutions proves trustworthy handling of information

  • Lufthansa Industry Solutions passes TISAX assessment without complaint
  • Wolfsburg, Oldenburg and Norderstedt assessed as locations for automotive projects
  • Lufthansa subsidiary expands its range of services to include TISAX consulting with immediate effect


Norderstedt, May 5, 2021 – Data protection and information security are becoming increasingly relevant in industry. The rising incidence of cybercrime and the implementation of the General Data Protection Regulation (DSGVO) make secure handling of information a necessity. The fact that data protection and information security are top priorities for Lufthansa Industry Solutions (LHIND) is now proven by the TISAX certification that the IT consulting company has achieved in a three-day assessment.

Secure handling of customer data and assets

In the course of the certification, all processes relating to information security and data protection were examined, documented and optimized. In addition to internal business processes, this includes in particular the interfaces to LHIND customers and suppliers. The focus of this certification was set on the Wolfsburg, Oldenburg and Norderstedt sites, from which LHIND's automotive clients are served. LHIND passed the assessment without any complaints. In each of the areas audited, the auditors were able to determine that the secure handling of customer data and assets is guaranteed even in the event of an emergency.

"Trusted partner in IT security"

"The security and protection of information is a fundamental requirement of our customers, and deservedly so," says Bernd Appel, Managing Director of Lufthansa Industry Solutions. "With the certificate, we have proven that we fully meet this requirement. It is a confirmation of our claim to deliver the highest quality every day." This would not only show the high quality of the processes, but also the competence of the employees from the most diverse areas of the company.

Lufthansa's IT security experts also rate the subsidiary's certification with the cross-industry standard as a groundbreaking success. "Resilience does not come for free - but a standard like TISAX in particular shows that commitment not only pays off, but is a prerequisite for future growth," explains Naby Diaw, Chief Information Security Officer of the Lufthansa Group. "With the successful assessment, Lufthansa Industry Solutions has proven that it is a highly trustworthy partner when it comes to IT security. This benefits its customers, but also the entire Lufthansa Group - not least because Lufthansa Industry Solutions is also used as an internal IT service provider for our own cyber security program."

Knowledge transfer: LHIND will support its clients at TISAX assessments

The assessment not only secures LHIND's long-term cooperation with its customers in the automotive industry: since the TISAX certificate has a major impact on the entire automotive industry, LHIND is already thinking ahead. In the future, the IT company wants to pass on its existing expertise and the experience gained in the testing process to companies facing this extremely comprehensive but also elementary certification. In this way, LHIND is expanding its range of services.

About Lufthansa Industry Solutions

Lufthansa Industry Solutions is a service provider for IT consulting and system integration. This Lufthansa subsidiary helps its clients with the digital transformation of their companies. Its customer base includes companies both within and outside the Lufthansa Group, as well as more than 300 companies in various lines of business. The company is based in Norderstedt and employs more than 2,100 members of staff at several branch offices in Germany, Albania, Switzerland and the USA.