Data Protection

Content of online offer

The author provides no guarantee in respect of the information provided being current, correct and complete, or of its quality. As a basic principle, any liability claims against the author relating to damages of a material or non-material nature, arising out of the use or non-use of the information offered or through the use of faulty and incomplete information, is excluded, so long as on the part of the author there is no proven deliberate or grossly negligent fault attributable. All offers are subject to change without notice and are non-binding. The author expressly reserves the right - without any specific advance notice - to modify, add to, delete or publish parts of pages or the entire offer, or to discontinue publication on a temporary or permanent basis.

References and links

For direct or indirect references to external Internet pages ("links"), not within the area of responsibility of the author, any obligation to accept liability would come into effect only in that case in which the author has knowledge of the content and where it would be technically possible and reasonable to expect him to prevent such use in the presence of illegal contents. Accordingly, the author expressly declares that at the point in time of setting the link the corresponding linked pages were free of any illegal contents. The author has absolutely no influence on the current and future design or on the contents of linked/connected pages. Accordingly, he hereby expressly distances himself from all contents of all linked/connected pages modified after the link has been set. This declaration applies for all links set within the author's own Internet offer and references, and for third-party entries in guest books, discussion forums and mailing lists set up by the author. Sole responsibility for illegal, incorrect or incomplete content and, in particular, for damages arising out of the use or non-use of such information on offer lies with the party offering the page to which reference is made, and not with that party simply making reference to the publication in question by means of links.

Copyright and trademark law

The author has been at pains in all publications to observe the copyrights for the graphic images, sound documents, video sequences and texts used, to make use of graphic images, sound documents, video sequences and texts he has produced himself, or to make use of graphic images, sound documents, video sequences and texts not covered by license. All of the brand and trademarks indicated within the Internet offer which may be protected by third parties are subject, without restriction, to the terms of the trademark law in force in each case, and are covered by the ownership rights of the registered owners. From the fact of their simply being named, the conclusion should not be drawn that trademarks are not protected by third-party rights! The copyright for objects published and produced by the author himself remains entirely with the author of the pages. Any reproduction or use of such graphic images, sound documents, video sequences and texts in other electronic or printed publications is prohibited without the express consent of the author.

Privacy statement

Any personal information collected during visits to our websites is processed in accordance with the provisions of German law. Our data protection policy also complies with the internal data protection guidelines of the Lufthansa Group.

Our websites may contain links to other providers’ websites that are not covered by this privacy statement.

Lufthansa Industry Solutions respects your personal privacy.

Collection and processing of personal data

Lufthansa Industry Solutions  stores your personal information if you provide it to us yourself, for example, during registration, as part of a survey or competition.

Limitations on use and disclosure of personal data

Lufthansa Industry Solutions will process and use your personal data only in connection with services related to the website

We will not share your personal data with third parties.

If Government agencies or authorities ask us to collect or share personal data, we will do so only within the appropriate legal frameworks. We require our employees, suppliers and partners to maintain confidentiality and data secrecy in accordance with Article 5 of the German Federal Data Protection Act.


We would like to use your data to tell you about our products and services and those of our partners. You decide whether or not you would like to be contacted by us. You can cancel subscriptions to our newsletters at any time by following the link at the end of the newsletter or you can object to the usage of your data at anytime.

Visitor tracking

This website uses Piwik, which is open-source software for the statistical analysis of visitor hits. Piwik uses so-called "cookies", text files which are stored on your computer and which allow your use of the website to be analyzed. The information generated by the cookie about your use of this website is stored on our server in Germany. You may prevent the installation of cookies by using an appropriate setting on your browser software; however, we advise you that in this case you may not be able to make full use of all the functions of this website.

You will find further information at  “Usage of Cookies” as well as how to change the cookie settings.

You may choose not to have a unique web analytics cookie identification number assigned to your computer to avoid the aggregation and analysis of data collected on this website.  To make that choice, please click below to receive an opt-out cookie.

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies." Cookies are text files that are stored on your computer and serve to analyze how you use the website. The information created by the cookie about your use of this website is usually sent to a Google server in the USA and stored there.

Further information on the handling of user data by Google Analytics can be found in Google’s Data Privacy Statement:

Browser Plugin

functions of this website may not function properly. Furthermore, you can prevent Google from recording the data produced by the cookie and relating to your use of the website (including your IP address) and processing of this data by downloading and installing the browser plugin provided under the following link:

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent the collection of your data during future visits to this site:

Disable Google Analytics

Order Data Processing

We have entered into an order data processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

IP Anonymization

We use the “Enable IP anonymization” feature on this website. Within Member States of the European Union and other contracting states of the Treaty on the European Economic Area, Google will truncate your IP address first. Only in special cases will the full IP address be transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google uses this information to evaluate your use of the website, compile reports on website activity and provide the website operator other services associated with the use of the website and the Internet. Google will not combine the IP address sent by your browser as part of Google Analytics with any other data.

Google AdWords

Our website uses Google conversion tracking. If you reach our website through a Google ad, Google Adwords places a cookie on your computer. This cookie for purposes of conversion tracking is placed when a user clicks on a Google ad. These cookies lose their validity after 30 days and cannot be used for personal identification. If the user visits specific pages on our website and the cookie has not yet expired, we and Google can detect that the user clicked on the ad and was brought to this page. Each Google Adwords customer receives a different cookie. Cookies cannot therefore be tracked through the websites of AdWords customers. The information collected using conversion cookies is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers can discover how many users in total clicked on their ad and were taken to a page having a conversion tracking tag. They are not provided information that allows users to be personally identified, however.

If you do not wish to participate in the tracking, you can disable cookie setting - such as through a browser setting that disables automatic cookie setting in general, or by configuring your browser such that cookies from the “” domain are blocked.
Please note that you should not delete opt-out cookies if you do not want tracking statistics to be recorded. If you delete all cookies on your browser, you must set the respective opt-out cookie again.

Accessing personal data

If requested, Lufthansa Industry Solutions will confirm whether we store personal data about you and what this data is. Despite our best efforts to ensure that this stored data is accurate and up-to-date, it may be incorrect. If it is, we will correct it on request.

Data security

Lufthansa Industry Solutions uses technical and organizational security measures to protect the data we hold about you against accidental or deliberate manipulation, loss, deletion or unauthorized access. Our security measures are being improved continuously as new technology develops.

Enforcement of and compliance with this privacy statement

Lufthansa Industry Solutions GmbH & Co. KG is committed to complying with the articles of its data protection policy as described above.

Should you have any further questions regarding data protection in connection with our website or the services offered on it, please contact our data protection officer:

Lufthansa Group Data Protection Manager
Dr. Barbara Kirchberg-Lennartz
Deutsche Lufthansa AG

If you have a request for information, please send it to:

Lufthansa Industry Solution GmbH & Co. KG
Data Information
Schützenwall 1
D-22844 Norderstedt

Or by e-mail to:

Legal effectiveness of this liability disclaimer

This liability disclaimer should be regarded as a part of the Internet offer from which reference to this page has been made. Where parts or individual formulations within this text do not, no longer, or not completely correspond to the currently applicable legal situation, the remaining parts of the document and remain unaffected in terms of their content and validity.

Cookies are used to optimize the website and services for you. By continuing to use the website, you agree to the use of cookies. You will find further information here.