Lufthansa Industry Solutions at HITEC Minneapolis

Digitization in hotels: IT solutions to make guests feel at home

Velimo: service, infotainment, automation, location intelligence and communications seamlessly combined / Bed Bug Detection System: a digital nose solution for a 100-million-year-old problem

Norderstedt, June 17, 2019 – Hotel operators looking to enhance their guest experience and improve their bottom line from growing numbers of travelers need to do one thing above all: keep guests loyal by ensuring their stay is as easy, effortless and perfect as possible. Innovative hospitality solutions are the key, and to that end, Lufthansa Industry Solutions is showcasing its extended portfolio of IT products and services for hoteliers at HITEC Minneapolis.

Visitors can explore a range of digital products and services developed by Lufthansa Industry Solutions specifically for the hotel industry. On display will be the communication, infotainment and service platform Velimo, with its integrated IT solutions incorporating location intelligence and room automation designed to provide guests a seamless, touchless, frictionless stay from check-in to check out.

HITEC Minneapolis attendees will also be able to see a prototype of the Bed Bug Detection System at the Lufthansa subsidiary's booth. Bed bugs have been around since the dinosaurs, and today these prehistoric parasites are a big problem and expense for hoteliers. Utilizing digital nose technology, the hand-held electronic sniffer records, measures and analyzes concentrations of pheromones emitted by bed bugs to indicate the likelihood of an infestation. This proactive detection is simple enough that it can be discreetly performed daily by housekeeping staff.

"Digitalization is the growth driver of the hotel industry and our passion," says Mike Oropeza, Vice President Americas of Lufthansa Industry Solutions. "In all of our IT solutions for hospitality, the optimal service and well-being of guests is our top priority – before, during and after their stay.”

HITEC Minneapolis will take place from 17 to 20 June 2019 at the Convention Centre in Minneapolis, Minnesota. Lufthansa Industry Solutions will present its IT solutions for the hotel industry at booth 626.

About Lufthansa Industry Solutions

Lufthansa Industry Solutions is a service provider for IT consulting and system integration. This Lufthansa subsidiary helps its clients with the digital transformation of their companies. Its customer base includes companies both within and outside the Lufthansa Group, as well as more than 200 companies in various lines of business. The company is based in Norderstedt and employs over 1,700 members of staff at several branch offices in Germany, Albania, Switzerland and the USA.