Asiana Airlines Introduces a New Generation in Technical Documentation

Lufthansa Industry Solutions implements the new S1000D industrial standard in the DocManage product suite / One system for all older and newer types of aircraft

Hamburg/Norderstedt, 13 July 2016 – Asiana Airlines has given Lufthansa Industry Solutions the assignment of introducing a comprehensive new generation in the technical documentation of its aircraft fleet. To this end, the IT service provider is implementing the new S1000D industrial standard into the DocManage product suite, the document library and job cart solution from Lufthansa Industry Solutions for aircraft maintenance and overhaul.

Using this MRO solution from Lufthansa Industry Solutions, Asiana Airlines can manage the technical documentation of all older and newer types of aircraft in its fleet with a single system. The DocManage update is linked to the upgrade of the document library to DocSurf Mobile and is expected to be completed by the time Asiana commissions the A350 in March 2017.

“We use DocManage now for more than ten years. It is an important software for our maintenance which is used by 1,000 users daily”, said Sang-Youel Lee, Manager Maintenance Administration, Asiana Airlines. “Based on the successful cooperation with Lufthansa Industry Solutions and the functionality of the product we have decided for the product upgrade. We are now looking forward to make use of the new technology and functionality. This will further increase the benefit for our maintenance.”

The reason for this comprehensive modernization is that the exchange of technical documentation between the aircraft manufacturer and the MRO operation for newer types of aircraft, such as the Airbus A350, no longer follows the familiar standards of SGML-based and revised manuals, such as AMM (Aircraft Maintenance Manual) or IPC (Illustrated Parts Catalog), but the newer S1000D industrial standard instead. This new standard requires a completely different treatment with regard to processing and software when it comes to documenting aircraft maintenance. The documentation is no longer organized in manuals, but rather in a large number of independent data modules with entirely new XML content structures.

Lufthansa Industry Solutions has been distributing successful IT solutions for the technical documentation of aircraft maintenance and overhaul for more than a decade in the form of its DocManage product suite. One of the major international customers for this system is Asiana Airlines, which has been using DocManage as a solution for technical documentation and creating operating sheets since 2004.

About Lufthansa Industry Solutions

Lufthansa Industry Solutions is a service provider for IT consulting and system integration. This Lufthansa subsidiary helps its clients with the digital transformation of their companies. Its customer base includes companies both within and outside the Lufthansa Group, as well as more than 200 companies in various lines of business. The company is based in Norderstedt and employs more than 1,200 members of staff at several branch offices in Germany, Switzerland and the USA.