Excellent service is essential in the tourism industry in order to ensure guest satisfaction and retention. Additional benefits for travelers make an important contribution in this regard – whether on board cruise ships, during hotel stays or on intercity bus journeys.

Lufthansa Industry Solutions provides cruise lines, intercity bus companies, and hotels and their guests with a large range of services in a user-friendly way via the innovative guest portal Velimo – from high-speed internet to infotainment to their own service apps. Cruise passengers can control the temperature of their cabins using an app, book breakfast and amenities right from their cabins and get information about current routes and their points of interest, for example. Velimo provides hotel guests with similar services and thus with an innovative guest experience.

Erfahren Sie mehr über die LHIND Kundenreferenz Virgin Hotels: smarte Infotainment-Plattform Velimo

Smart home at a lifestyle hotel: Virgin runs on Velimo

Virgin’s lifestyle hotel chain relies on the Velimo smart infotainment platform to offer hotel guests a unique travel experience.
To the case story
Erfahren Sie mehr über Velimo - die Infotainment-Lösung für Reisende

Velimo: an innovative infotainment experience for intercity bus passengers

Boring bus rides are a thing of the past: Intercity bus companies are hitting the road at new levels of comfort with the Velimo infotainment platform.
Comfortable intercity bus journeys

Costa flagship: the finest IT for “Italy’s finest”

Smart gem: integrated IT infrastructure and the Velimo guest portal are the crowning glory of on-board IT on the flagship cruise liner Costa Diadema.
Board IT for the world’s seas
Erfahren Sie mehr über innovative Hospitality- und Convergence-Lösungen

Keeping guests satisfied at hotels and on ships thanks to modern IT

Companies looking to benefit from growing numbers of guests need to offer travelers outstanding comfort. Innovative hospitality and convergence solutions are the key.
More about modern network structure and Velimo
Erfahren Sie mehr über Location Tracking auf Kreuzfahrtschiffen

Location tracking: customized vacations for cruise ship tourists

An individualized travel experience on a cruise ship? It’s possible! Location information can be used to offer guests personalized tips for services near them, check them in faster and make them feel right at home.
More about positioning

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