Your partner for digital transformation

Whether you need to develop a company-wide digitization strategy, connect machines using IT services or provide mobile platforms for cross-company collaboration: If it is a matter of company digitization, Lufthansa Industry Solutions is the right partner.

Our customers come from a wide range of different areas. These include air travel, logistics and transport. They come from the manufacturing and automotive industries, and are active in publishing and tourism, or in the energy and health care sectors. But no matter their industry, they all face the same, huge challenge of our time: They have to structure their IT all along the value chain in such a way that it reduces costs and simultaneously increases revenues and efficiency in the long run. In short: It is about companies’ future viability.

Lufthansa Industry Solutions helps companies to digitize and automate their business processes – from medium-sized to DAX-listed companies. In doing so, we do not just focus on the IT needed, but on our customer’s business as a whole, including its internal and external challenges. This is because digital transformation affects a company’s entire structure and culture, and reaches beyond company borders to collaboration with partners, customers and suppliers.

“We are the catalyzer for our customers”

An interview with Bernd Appel

Bernd Appel ist Geschäftsführer von Lufthansa Industry Solutions. Im Interview spricht er über den Einfluss der Digitalisierung auf die IT-Beratung und seine Agenda.
To the interview

Our project experience and industry expertis

We have been working with many of our customers for numerous years. We combine the project experience and industry expertise we have gained with our comprehensive services and technology portfolio. This is why we work together in interdisciplinary teams. Whether you need a cloud, SaaS or data analytics – as an IT consultancy and systems integrator, Lufthansa Industry Solutions covers the entire spectrum of IT services. We always make the highest demands on security and quality – especially because our roots are in aviation, a highly digitized, security-sensitive industry.

Our specialist expertise

On the way to the data-driven company 4.0, the Data Insight Lab competence division assists customers from a wide range of industries. This is where data scientists and data architects work with companies to consolidate, structure and analyze their data. Their constant aim is to assess the value of the data and, ideally, to utilize the results to add value.

In addition to this, we have pooled our project management expertise in the Project Management Excellence division. This lets us provide our customers with targeted assistance during the efficient and affordable implementation of their specific IT projects.

Lufthansa Industry Solutions TS GmbH, with its headquarters in Oldenburg, provides comprehensive know-how in the field of technology. Experts provide our customers with targeted support during software development, operations and application maintenance. Quality assurance, test management and infrastructure consultancy are also some of our core competences.

We focus on:

  • Process consulting / organization processes
  • IT consulting (processes, technologies, infrastructure)
  • IT systems integration and development
  • Application management and operations in IT systems operations
  • Program and project management
  • Strategy consulting


Bernd Appel

Managing Director

Management Business Units

Christine Albers

Vice President Application Management Services

Oliver Albers

Vice President Maintenance, Repair, Overhaul and Hospitality

Nils Büring

Vice President Industry & Automotive

Meike von Glahn

Vice President Lufthansa Industry Solutions TS GmbH

Patrick Götze

Director Sales New Business

Bernhard Kube

Vice President Technology Consulting & Quality Assurance

Ingo Pietruska

Vice President Services

Dr. Peter Rothenberger

Vice President AirCargo

Christian Rothkirch

Vice President Finance & HR Solutions

Ralf Struckmeier

Vice President Logistics

Management Service Units

Klaus-Dietrich Ahrens

Vice President Finance & Controlling

Dr. Carin Bornschein-Grass

Chief Information & Process Officer

Marion Jungstädt

Vice President Human Resources Management

Heiko Packwitz

Chief Marketing & Communications Officer

Locations in Germany

Jump to international locations

Strategic Partners


Over the years, Microsoft has developed into an open producer of services, software and devices. Lufthansa Industry Solutions has been a Microsoft Gold Collaboration and Content Partner since July 2016. This certifies us as a Microsoft technology and process consultant in the field of business collaboration. For example, Microsoft provides interesting hosting services and solutions on the basis of Azure. In addition to this, our certification includes our innovation management application “Mydea”, which operates on SharePoint and Office 365. This partnership enables us to expand our own solutions in a timely manner, to develop customized IT solutions together with Microsoft, and to make new functions available to our customers as early as possible.

Official Website


There has been a close strategic partnership between Lufthansa Industry Solutions and SAP since 1997. Its success is due to a number of joint projects both within the Lufthansa Group as well as for customers from the transport & logistics, automotive, manufacturing and air transport industries, and from the media, tourism, energy and health care sectors. Our skills and SAP experience are evident in our continuous SAP certification and our SAP Silver Partner status in the field of service. Together with SAP specialists for S/4HANA, the HANA platform and all other modules, we supervise all phases of SAP IT projects from planning to implementation to operations.

Official Website

Baden-Württemberg Cooperative State University

Lufthansa Industry Solutions is a partner of the Baden-Württemberg Cooperative State University (DHBW), Mannheim, in its Business Informatics program. During practical phases, students receive the opportunity to get to know the tasks of our company by taking part in projects and writing assignments. In addition to this, we inform them of entry-level and general career opportunities at Lufthansa Industry Solutions and thus bridging the gap between business and science.

Official Website

Nordakademie, Business University in Elmshorn

There has been a collaboration between Lufthansa Industry Solutions and the Nordakademie in its cooperative study program Business Informatics since 2012. This training provides those interested with an ideal introduction to the business of IT consulting. At the Nordakademie, students study for 3.5 years to receive their Bachelor of Science in Business Informatics. During practical phases, they deepen their theoretical knowledge by taking part in Lufthansa Industry Solutions’ national and international projects. This is where they gain experience in areas such as software development, process consulting, IT organization and coordination, and database development.

Official Website

University of Hamburg

Lufthansa Industry Solutions has been successfully working with the University of Hamburg and its IT Management & Consulting (ITMC) master’s program since 2012. We contribute experience along with our specialist skills and expertise in lecture series and guest lectures. With internships, projects and assignments, we enable students to gain insights into our exciting and diverse range of company tasks. At the same time, we get to know more about students’ interests and motivations, and we inform them about entry-level and general career opportunities at Lufthansa Industry Solutions. Everybody involved profits from this productive exchange of experience and knowledge.

Official Website

Bitkom e.V.

Bundesverband Deutsche Startup e. V.

Bundesvereinigung Logistik

Cruise Lines International Association

Deutschsprachige SAP-Anwendergruppe e. V.


Hamburg Cruise Center e. V.

IT Service Management Forum

Logistik-Initiative Hamburg

Maritimes Cluster Norddeutschland

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